How AI Is Preventing Field Failures — Shelley Copsey on the Future of Infrastructure
25 min
In this insightful interview, Shelley Copsey, CEO and co-founder of FYLD, shares her journey from advising on innovation to building AI solutions for field workers. Discover how her company leverages real-time data, AI, and user-centric design to transform infrastructure maintenance and safety.
What this episode covers
- AI-driven field data analysis
- Customer-centric product design
- Behavioral change in field workers
Chapters
- 00:00Introduction to FYLD and Its Mission
- 00:37Shelley's Journey from Corporate to Startup
- 02:35Early Days of FYLD: Challenges and Adaptations
- 05:31Customer Insights and Aha Moments
- 08:14Product Overview: Transforming Field Data into Actionable Insights
- 11:09Onboarding Process and Use Case Selection
- 13:39Behavioral Changes in Field Workers
- 16:18Challenges in Developing Solutions for Field Workers
- 18:18Future Vision for FYLD and AI Integration
- 21:08Closing Thoughts and Advice for Founders
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